Terms and Conditions

Last updated: 5th January 2026

These Terms and Conditions govern the use of englishwithjade.com and the services provided by English with Jade.

1. Services

I provide online English lessons, class packs, and educational resources.

2. Booking and Payment

• Classes must be booked in advance.

• Payments are processed securely through third‑party providers.

• Class packs must be used within 6 months of purchase.

3. Cancellation and Rescheduling

• You may cancel or reschedule a class up to 24 hours before the start time.

• Cancellations made with less than 24 hours’ notice will be charged in full.

• Classes may be booked up to 1 hour before the start time.

4. Refunds

• Class packs and individual lessons are non‑refundable unless required by law.

• Unused sessions expire after 6 months.

5. Behaviour and Professional Conduct

I reserve the right to cancel lessons or terminate a class pack if a student:

• Behaves inappropriately

• Repeatedly cancels last‑minute

• Violates professional boundaries

6. Students Aged 16–17

My services are designed for adults. However, I may accept students aged 16–17 with parental or guardian consent. All communication must remain strictly professional.

7. Liability

I am not responsible for technical issues, platform outages, or results achieved. I do not guarantee exam outcomes.

8. Intellectual Property

Lesson materials, worksheets, and website content may not be shared, copied, or redistributed without permission.

9. Governing Law

These Terms are governed by Spanish law.