Difficult conversations happen in every workplace - giving feedback, discussing problems, or resolving misunderstandings. Using clear, polite English can help you stay professional and calm, even in stressful situations.
Here are practical phrases you can use in real workplace conversations:
Thanks for meeting with me today.
I’d like to talk about something important.
Can we discuss something that’s been on my mind?
I’ve noticed that…
One thing we could improve is…
It would be helpful if…
There seems to be an issue with…
I’m concerned about…
Can we look at what happened and find a solution?
I understand your point of view.
Thanks for explaining that.
I can see why you feel that way.
What if we try…?
A possible next step could be…
How about we agree to…?
Thanks for talking this through with me.
Let’s check in again next week.
I appreciate your time and cooperation.
Using these phrases helps you stay calm, respectful, and clear (even when the topic is difficult). With practice, these conversations become easier and more productive.
👉 For guided practice and real‑life scenarios, my Business English course can help you communicate clearly and confidently at work. To book a class, visit this page.